If you have any questions about a photobook/prints/DVD order, please contact us by doing the following:
1. Go to the Store tab in the FamilyAlbum app and tap “My Orders”.
2. Select the order you have a question about and contact us by tapping “Questions About Your Order?”.
*Using the “Questions About Your Order?” button gives us the information we need to help you as quickly as possible. However, if you are unable to send an email using the method above, please send your message to “support@family-album.com”.