Currently, photos and videos uploaded to FamilyAlbum are slightly resized for the following reasons:
- To improve upload speed
- To reduce data usage for the user
- To reduce server costs so we can continue offering FamilyAlbum as a free service
We are currently working to improve network conditions such as server efficiency so we can keep the quality of photos and videos closer to their original uploads.
We cannot give any specific details about the resizing process, but we ensure that, when printing uploaded photos, there are no noticeable differences between original and resized photos.
Please note that the photos and videos downloaded from FamilyAlbum and placed on FamilyAlbum DVDs are the resized versions.
*Photos and videos viewed on the FamilyAlbum app are further resized to improve load speeds and reduce data usage.