Where do I ask questions or make suggestions for eGifts & Greetings? November 07, 2023 23:11 Updated Contact us by email here. Our customer support team is available Monday-Friday 9am - 5pm EST. Related articles What’s the difference between Album Admins and Album Members? Where do I ask questions or make suggestions for FamilyAlbum? My digital greeting wasn't delivered. What should I do? What is the eGifts & Greetings service from FamilyAlbum? The uploading symbol in the top-right corner of a photo/video won't go away. What should I do?