While we try to cater for as many symbols as possible, less common ones may not display properly or even at all. If you encounter such problems with a Photobook, go to the Store tab and tap on "My Orders" from the menu. Then select the order in question and tap on "Inquiries" at the bottom. If possible, please attach a photo of the problem with your inquiry. We'll send you a free replacement copy of your Photobook. Please also be aware that text composed of multiple special characters like Kaomoji will likely not display properly. We ask for your understanding on this matter.