FamilyAlbum currently supports the following file formats for uploads:
Photos: JPG, JPEG, PNG, and GIF (animation is not supported)
Videos: MP4, MOV, QT, 3GP, MTS, and HEVC
That said, we're also always checking our error logs for other file formats and adding support for them as quickly as possible. If you have a specific request, please visit the Settings tab and tap “Inquiries” to let us know.