FamilyAlbum currently supports the following file formats for uploads:
Photos: JPG, JPEG, PNG, and GIF (animation is not supported)
Videos: MP4, MOV, QT, 3GP, MTS, and HEVC
That said, we're also always checking our error logs for other file formats and adding support for them as quickly as possible. If you have a specific request, please contact us by going to the Settings tab, tapping “Support”, then “Other”, then tapping the “Inquiries” button.