Before Sending an Inquiry
Payment/Cancel FamilyAlbum Premium
- Is there a free trial?
- How do I purchase Premium?
- I can't purchase Premium. Why is that?
- I've purchased Premium, but I can't use Premium features.
- How do I check the status of my Premium subscription?
- How do I cancel my Premium subscription?
FamilyAlbum Premium Features
Uploading from computers
Custom visibility options for photos and videos
- What happens to my Share Groups if I cancel my Premium subscription?
- How do I use visibility settings other than "Share with Family" and "Admins Only"?
- How many Share Groups can I make?
- How do I edit or delete a Share Group?
- Who can create or edit Share Groups?
- Can other family members check the names of Share Groups?
- My Personal Pages are marked "Creating". When will they be ready?
- What are Personal Pages?
- Personal Pages
- How do I make changes to my album's Personal Pages?
- I uploaded a photo. Why doesn't it show up in my album's Personal Pages?
- Can I change the first photo or video that appears in a Personal Page and/or change a Personal Page's thumbnail?