We’re here to help!
If you need further assistance or your issue isn’t listed above, please contact our Customer Support team:
- Email: global-support@family-album.com
- From the FamilyAlbum app: Go to Settings → Inquiries → Others
When contacting us, please include the following so we can assist you as quickly as possible:
- The email address or FamilyAlbum account used to log in to your frame
- A short description of the issue