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FamilyAlbum Help
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  1. FamilyAlbum Help
  2. Registering and Logging In
  3. Register/Log In

Register/Log In

  • I can't log in to my FamilyAlbum account. What should I do?
  • My child's grandparent/relative changed their phone or has done something so they can't log in. What should they do?
  • I'm planning on changing my smartphone. Will I still be able to log into my FamilyAlbum account?
  • Can I log in to my account on multiple devices?
  • I registered an email address, but I forgot my password. What should I do?
  • Why haven't I received a verification email after registering an email address?
  • What does it mean to set a password for my browser-version account?
  • The app stops updating or downloading before it's finished. What's going on?
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