Uninstalling the FamilyAlbum app will not cancel your Premium subscription. Your FamilyAlbum Premium subscription must be canceled through the App Store or Google Play.
To cancel your subscription, please follow the steps below.
Please make sure to cancel your subscription at least 24 hours before it expires.
(Automatic renewal occurs within 24 hours of the expiration date.)
• iOS Devices (App Store)
Checking or Canceling Your Subscription
1. Open the App Store
2. Tap your profile icon in the upper right-hand corner
3. Tap "Subscriptions" on the Account screen
4. Tap "FamilyAlbum Premium", then tap "Cancel Subscription".
For information on how to check or cancel your subscriptions from a computer, please refer to the page linked below:
How to cancel a subscription from Apple - Apple Support
https://support.apple.com/en-us/HT202039
• Android Devices (Google Play Store)
Checking or Canceling Your Subscription
1. Open the Play Store app
2. Tap your profile icon in the upper right-hand corner, then tap "Payments & subscriptions", and tap "Subscriptions" to check your current subscription status
3. Tap "Cancel" next to FamilyAlbum Premium to cancel your subscription
For information on how to check or cancel your subscriptions from a computer, please refer to the page linked below:
Cancel, pause, or change a subscription on Google Play - Google Play Help
https://support.google.com/googleplay/answer/7018481
Regarding Cancellation:
• Canceling your subscription to FamilyAlbum Premium will cause all family members in your album to lose access to Premium features
• Canceling your subscription will stop it from automatically renewing at the end of the billing cycle
• Your Premium status will stay active until the end of the last cycle you were billed for
*It may take a few days for your account page to correctly reflect your updated status
• Until your subscription expires, you can continue to use FamilyAlbum Premium features
After Cancellation:
• Even after your subscription expires, you'll still be able to view and download photos and videos uploaded from a computer, videos longer than 3 minutes, and any Monthly 1s Movies you've received
• You won't be able to edit Share Groups or share uploads with any of the Share Groups you've made, but any uploads shared with Share Groups will retain their visibility Settings
• If you resubscribe to FamilyAlbum Premium, you'll be able to share uploads with your previously created Share Groups