Simply uninstalling the FamilyAlbum app will not cancel your Premium subscription, so you must cancel your subscription manually. Please make sure to cancel your subscription at least 24 hours before it expires.
To cancel your subscription, please follow the steps below.
• For web payment subscriptions (directly through FamilyAlbum)
1. Go to the site below, tap "Already have FamilyAlbum Premium?", and log in
https://family-album.com/premium
2. Tap "Manage Plan" > "Cancel Subscription"
• For App Store subscriptions (iOS)
1. Open the App Store
2. Tap your profile icon in the upper right-hand corner
3. Tap "Subscriptions" on the Account screen
4. Tap "FamilyAlbum Premium" > "Cancel Subscription"
For information on how to check or cancel your subscription from a computer, please refer to the page linked below:
If you want to cancel a subscription from Apple - Apple Support
https://support.apple.com/en-us/HT202039
• For Google Play subscriptions (Android)
1. Open the Play Store
2. Tap your profile icon in the upper right-hand corner, then tap "Payments & subscriptions" > "Subscriptions"
3. Tap "FamilyAlbum" > "Cancel subscription"
For information on how to check or cancel your subscription from a computer, please refer to the page linked below:
Cancel, pause, or change a subscription on Google Play - Google Play Help
https://support.google.com/googleplay/answer/7018481
Regarding Cancellation:
• Canceling your subscription to FamilyAlbum Premium will cause all family members in your album to lose access to Premium features
• Canceling your subscription will stop it from automatically renewing at the end of the billing cycle
• Your Premium status will stay active until the end of the last cycle you were billed for
*It may take a few days for your account page to correctly reflect your updated status
• Until your subscription expires, you can continue to use FamilyAlbum Premium features
After Cancellation:
• Even after your subscription expires, you'll still be able to view and download photos and videos uploaded from a computer, videos longer than 2 minutes, and any Monthly 1s Movies you've received
• You won't be able to edit Share Groups or share uploads with any of the Share Groups you've made, but any uploads shared with Share Groups will retain their visibility Settings
• If you resubscribe to FamilyAlbum Premium, you'll be able to share uploads with your previously created Share Groups