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Before Sending an Inquiry
Before sending feature-related inquiries
How do I edit or delete comments?
How can I stop receiving push and email notifications for comments?
Can I disable commenting in my album?
What is the Visits section?
What do the letters displayed in the Visits section mean?
Why am I not displayed in the Visits section?
Why does the same person appear more than once in Visits? Why does my own name appear?
Can I disable the Visits section?
I'm not receiving any push notifications. What should I do?
How do I disable notifications from FamilyAlbum?
What are slideshows?
Where can I watch slideshows?
Can other family members see photos and videos set to share with "Partner Only"?
Can other family members participating in my album watch slideshows?
Can I save or share slideshows?
Can I set the photos/videos used in a slideshow?
The FamilyAlbum Widget
What's the FamilyAlbum widget?
How do I add the FamilyAlbum widget to my Home Screen?
Which photos are displayed on the FamilyAlbum widget?
I set up the widget but no photos are displayed. What should I do?
How do I get coupons?
How do I see if I have a coupon?
How do I check what a coupon can be used on?
How do I use coupons?
My coupon doesn’t appear on my coupon list.
My coupon doesn’t appear when I try to place an order.
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Can I use a different nickname for each album?
Can I change the name of my role?
Can I view my album from my TV?