FamilyAlbum Features

Before Sending an Inquiry

• Before sending feature-related inquiries

Comments

• How do I edit or delete comments?
• How can I stop receiving push and email notifications for comments?
• Can I disable commenting in my album?

Recents

• What is the Visits section?
• What do the letters displayed in the Visits section mean?
• Why am I not displayed in the Visits section?
• Why does the same person appear more than once in Visits? Why does my own name appear?
• Can I disable the Visits section?

Notifications

• I'm not receiving any push notifications. What should I do?
• How do I disable notifications from FamilyAlbum?

Slideshows

• What are slideshows?
• Where can I watch slideshows?
• My slideshow isn’t being displayed. What should I do?
• Can other family members see photos and videos set to share with "Admins Only"?
• Can other family members participating in my album watch slideshows?
• Can I save or share slideshows?

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The FamilyAlbum Widget

• What's the FamilyAlbum widget?
• How do I add the FamilyAlbum widget to my Home Screen?
• Which photos are displayed on the FamilyAlbum widget?
• I set up the widget but no photos are displayed. What should I do?

FamilyAlbum Screensaver

• What is the FamilyAlbum Screensaver?
• Setting up the FamilyAlbum Screensaver
• Which photos are displayed on the FamilyAlbum screensaver?
• The screensaver is not displaying

Coupons

• How do I get coupons?
• How do I see if I have a coupon?
• How do I check what a coupon can be used on?
• How do I use coupons?
• My coupon doesn’t appear on my coupon list.
• My coupon doesn’t appear when I try to place an order.

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Other Features

• Can I use a different nickname for each album?
• How do I change the name of my album?
• Can I change the name of my role?
• iPhone/iPad: I can't change the app language